At NW Car Sales Limited, we treat the privacy of our customers and website visitors with the utmost importance. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit or interact with our website, use our services, or communicate with our personnel.
When we say "our website" we mean nwcarsales.co.uk or eastknightoncarcentre.com.
This Privacy Policy has been created with the guidance of legal experts and complies with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable privacy laws.
For the purposes of data protection laws, the data controller is Nick Creech, who can be contacted by email: sales @ eastknightoncarcentre.com.
1.1 Visit Details: We may collect information about your visits to our website, including your IP address, browser type, traffic data, location data, weblogs, and other communication data. This information helps us understand how you interact with our website and improve our services.
1.2 Contact Information: If you contact us for any reason, we may collect your name, email address, phone number, and other relevant information to respond to your inquiries.
1.3 Forms and Submissions: We may collect information provided by you when you fill out forms on our website, such as registration or purchase forms. This may include your name, contact details, and payment information.
Types of Cookies We Use:
Essential Cookies: These are necessary for the proper functioning of the website.
Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and see how visitors move around the site.
Advertising Cookies: We do not use advertising on our website, but where we provide links to third party websites for services that we do not offer directly, Advertising Cookies may used by third parties to deliver relevant ads to you. Please see section 6 below regarding Third-Party Links.
3.1 Service Delivery: To provide you with the products and services you request, and to communicate with you about your orders, payments, and other related activities.
3.2 Communication: To send you information about our products and services that may be of interest to you, provided you have given your consent to receive such communications.
3.3 Website Improvements: To notify you about changes to our website, products, or services that could affect your experience.
3.4 Marketing: To send you promotional materials about products or services similar to those you have purchased, or to introduce you to new products or services, subject to your consent.
3.5 Third-Party Services: With your consent, we may share your information with third parties who offer products or services that may be of interest to you.
3.6 Consent Management: You have the right to withdraw your consent at any time. To withdraw your consent, please contact us at consent @ eastknightoncarcentre.com.
4.1 Data Storage: Your personal data is stored on secure servers located within the European Economic Area (EEA). We employ industry-standard security measures, including encryption and access controls, to protect your data.
4.2 International Transfers: In certain circumstances, your personal data may be transferred to and processed in countries outside the EEA. When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data.
4.3 Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it will be securely deleted.
5.1 Group Companies: Members of our corporate group, including subsidiaries and holding companies, may receive your information if necessary for business purposes.
5.2 Third Parties: We may disclose your personal data to third parties in the following circumstances:
Business Transactions: If we sell or transfer part or all of our business or assets, your data may be shared with the buyer.
Legal Obligations: We may share your data if required by law, regulation, or legal process.
Fraud Prevention: To prevent fraud and reduce credit risk, we may share your information with relevant third parties.
Right to Access: You can request access to the personal data we hold about you. We will provide this information free of charge, unless the request is manifestly unfounded or excessive.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
To exercise any of these rights, please contact us at gdpr @ eastknightoncarcentre.com.
We take the security of your personal data seriously and have implemented various security measures, including encryption, firewalls, and secure access controls, to protect your data from unauthorised access, alteration, or disclosure.
In the unlikely event of a data breach, we will notify you and the relevant authorities as required by law, especially if the breach is likely to result in a high risk to your rights and freedoms.
If you have any questions, comments, or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: privacy @ eastknightoncarcentre.com.
We regularly review and update our Privacy Policy to ensure compliance with relevant laws and to reflect changes in our practices.
Please check this page periodically for the latest updates.
